Pamela Clavo

Pamela Clavo

Social media & Content
Lima, PE.

About

Profesional de marketing digital con experiencia en gestión de redes sociales, análisis de métricas y coordinación de equipos. Experiencia internacional liderando proyectos para marcas globales como PepsiCo, McDonald’s, Lenovo y Sodimac. Especializada en optimización de estrategias digitales y gestión de comunidades. Alta capacidad de adaptación, liderazgo y trabajo en entornos multiculturales.

Work

Spinner
|

Community Manager Sr

Summary

Currently leading social media monitoring, reporting, and content creation, streamlining processes and coordinating cross-functional teams while leveraging AI tools for enhanced efficiency and impact.

Highlights

Monitored and analyzed social media performance for key accounts, including Derco Center (retail) and DanSa, generating comprehensive monthly reports to inform strategic content decisions.

Directed end-to-end content creation processes, ensuring alignment with brand guidelines and optimizing for various platforms to enhance audience engagement.

Streamlined inter-departmental coordination and workflows, improving efficiency in content delivery and campaign execution across multiple brand initiatives.

Integrated advanced AI tools into content creation and monitoring processes, enhancing productivity and data analysis capabilities for improved social media outcomes.

IPG Mediabrands (MBCS)
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Community Manager Sr / Content Creator

Summary

Managed social media monitoring, reporting, and content creation, with a focus on developing and producing engaging TikTok content for a diverse portfolio of leading brands.

Highlights

Developed and executed monthly social media monitoring and reporting, providing data-driven insights that informed content strategy and campaign optimization for major brands like Lenovo PE and Michu Ecuador.

Spearheaded the creation and production of original TikTok content, significantly increasing brand visibility and engagement for consumer brands including Acnomel and Menthobióticos.

Managed comprehensive content calendars and ensured timely delivery of assets, contributing to consistent brand presence and effective campaign rollout across all platforms.

Collaborated with marketing teams to align content strategies with overall brand objectives, enhancing the digital footprint and market impact of assigned accounts.

BBDO Guatemala
|

Social Media Lead

Summary

Led the Community Manager team, coordinating workflows with account teams and providing continuous training and social media tool guidance to enhance team performance and campaign execution.

Highlights

Directed and mentored a team of Community Managers, fostering skill development and ensuring consistent delivery of high-quality social media strategies.

Coordinated seamlessly with account teams to translate client objectives into actionable social media strategies, ensuring alignment and efficient project execution.

Developed and implemented comprehensive training programs and social media guidelines, enhancing team proficiency in platform best practices and emerging tools.

Oversaw social media initiatives for a portfolio of major brands including PEPSICO FOODS, Quaker CARICAM, and AVON CARICAM, driving brand engagement and market presence.

Freelance
|

Community Manager

Summary

Provided freelance community management services, focusing on moderation, trend monitoring, and supporting reporting and metrics for diverse clients.

Highlights

Managed community moderation and engagement for various clients, ensuring positive brand interactions and fostering online communities.

Monitored social media trends and emerging conversations, providing timely insights that informed content strategy and client responses.

Supported the creation of performance reports and metric analysis, contributing to data-driven optimizations for campaigns.

Collaborated with clients such as Interbank, Supercat, and Ricocan to enhance their digital presence and achieve specific social media objectives.

BBDO Guatemala
|

Community Manager Sr.

Summary

Managed social media monitoring, reporting, and content creation, conducting in-depth campaign analysis and sentiment evaluation to optimize results for key brands.

Highlights

Conducted comprehensive social media monitoring and monthly sentiment analysis for brands like Telepizza Guatemala and Pollo Campero, identifying trends and informing content adjustments.

Generated detailed performance reports for social media campaigns, providing actionable insights that contributed to enhanced engagement and achievement of marketing objectives.

Developed and curated engaging content tailored to specific campaign goals, ensuring brand consistency and maximizing reach across various social platforms.

Analyzed campaign results to identify areas for improvement, implementing data-driven optimizations that contributed to increased brand visibility and positive public perception.

TBWA Perú
|

Community Manager Sr.

Summary

Coordinated with the Community Manager team, developed content grids, evaluated communication tone, and led organic results analysis to propose impactful improvements.

Highlights

Coordinated content creation and distribution with the Community Manager team, ensuring consistent brand messaging and timely campaign launches.

Developed and implemented content grids, streamlining the planning and execution of social media posts across various platforms and brands.

Evaluated the communication tone of each brand, providing strategic recommendations that enhanced brand voice and audience resonance.

Led the analysis of organic social media results, identifying key insights and proposing data-backed improvements that significantly boosted engagement and reach for brands like Sodimac Perú.

Publicis Groupe PE
|

Community Manager Sr.

Summary

Monitored social media, prepared reports, analyzed campaigns and sentiment, and actively participated in brand strategies and campaigns.

Highlights

Conducted comprehensive social media monitoring and generated detailed reports, providing critical insights into campaign performance and brand sentiment for clients.

Analyzed the effectiveness of social media campaigns, translating data into actionable recommendations that optimized strategies for brands like McDonald's Perú.

Actively contributed to the development and implementation of brand strategies, ensuring social media initiatives aligned with broader marketing objectives.

Evaluated monthly results to track progress and identify opportunities for growth, consistently refining approaches to maximize digital impact.

Mullenlowe Perú
|

Community Manager Sr.

Summary

Monitored social media, prepared reports, and created content for Facebook and Instagram across 6 countries, driving regional brand presence.

Highlights

Oversaw social media monitoring and content creation for Facebook and Instagram across 6 countries (Guatemala, Mexico, Peru, Ecuador, Colombia, Bolivia), ensuring regional brand consistency.

Developed and executed content strategies that resonated with diverse international audiences, significantly increasing engagement for regional brands like Agua Cielo and Sporade.

Prepared detailed performance reports, providing critical insights into content effectiveness and informing strategic adjustments for multi-country campaigns.

Managed content localization and cultural relevance for various markets, contributing to successful brand communication across the region.

Houdini
|

Community Manager Jr.

Summary

Monitored social media, created reports, and developed content for Facebook and Instagram, while managing analysis and crisis situations.

Highlights

Monitored social media channels and generated comprehensive reports, providing foundational data for content optimization and campaign performance.

Created engaging content for Facebook and Instagram, contributing to increased brand visibility and audience interaction for clients like Mapfre and Guaraná.

Assisted in social media analysis, identifying emerging trends and supporting data-driven content decisions.

Supported crisis management efforts on social media platforms, ensuring timely and appropriate responses to maintain brand reputation.

FiRe Advertainment
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Community Manager

Summary

Monitored social media, prepared reports, and created content for Facebook, Instagram, and Twitter for a diverse portfolio of consumer brands.

Highlights

Conducted daily social media monitoring across Facebook, Instagram, and Twitter, tracking brand mentions and audience sentiment for over 8 major brands, including Blanca Flor and Don Vittorio.

Developed and published engaging content for various social platforms, contributing to consistent brand presence and audience growth.

Assisted in the preparation of regular social media performance reports, providing initial insights into content effectiveness and campaign reach.

Supported the execution of social media strategies for Alicorp's diverse product lines, gaining early experience in large-scale brand management.

Education

Escuela Mott

Certificate

Community Management

Courses

Estructura de Grillas

Herramientas de Publicación

Maquetación de Contenidos por Plataformas

Leo Design

Diploma

Diseño y Publicidad

Courses

Publicidad

Marketing

Herramientas de Diseño

Languages

English

Conversational

Certificates

Copywriting para Copywriters

Issued By

Domestika

Fundamentos del Liderazgo

Issued By

LinkedIn Learning

Skills

Software & Tools

Microsoft Office, Quántico, Sprinklr, Metricool, Emplifi, OpenAI (AI Tools), Social Media Monitoring Tools, Content Management Systems, Social Media Analytics.

Social Media Management

Social Media Strategy, Content Creation, Community Engagement, Campaign Management, Performance Reporting, Sentiment Analysis, Crisis Management, Brand Communication, TikTok Content Creation, Facebook, Instagram, Twitter.

Leadership & Coordination

Team Leadership, Cross-functional Coordination, Process Optimization, Training & Development, Stakeholder Management, Strategic Planning.

Marketing & Advertising

Digital Marketing, Brand Management, Advertising Principles, Market Analysis, Campaign Optimization.

Interests

Personal interests

Photography, Videogames, Healthy lifestyle, Exercises.

Job skills

Teamwork, Organization, Adaptability, Proactivity, Innovation, Security, Creativity.

References

Junior Menacho

Director de Innovación & Digital en Fahrenheit DDB | Cel: +51 980 272 762

Elizabeth Melis

Directora de cuentas en TBWA Perú | Cel: +51 955 449 618

Jaime Mendiola

Project Manager Senior | Cel: +51 943 123 667

Francis Duarte

Directora general en YoCo Agency Guatemala | Wssp: +502 5715 2520